Secure Remote Access Emergency Readiness – Top Tips

How to ensure business resiliency, user productivity and security

Many circumstances and compliance obligations require organisations to activate or rapidly extend remote access capabilities as part of a business continuity strategy.  Beyond impacting user productivity, this emergency workplace shift can stress IT infrastructure and operations. With advanced planning, crises that require immediate, increased and varied remote access capacity should not increase threat exposure, cyberattack and data leakage risks.

Top Tips

Here are some important Secure Access Emergency Readiness tips to ensure business continuity, operational efficacy and protected accessibility.

Understand your remote access needs in terms of users, applications and resources in order to assess respective physical, virtual or user-based connection capacity and throughput. 

Identify key applications and resources, whether on-premises or cloud, that will require increased capacity and apply to an emergency capacity plan. 

Explore application and security tool license and capacity shifting options set in advance with your vendors to handle burst utilisation. 

Review and maintain application, data and role mapping to ensure users only access the resources they need, and have processes in place to quickly respond to user or role escalation and ad hoc privileged access and revocation. 

Consider virtual and cloud environment deployment and clientless mode to allow for more rapid on-demand deployment and scalability. 

Establish Disaster Recovery (DR) sites to provide secure access services in case of a primary site outage or failure and explore Secure Access solutions’ DR options for active/active or active/ passive modes. 

Build, publish and review emergency remote work guidelines, resources and communications. 

Activate advanced secure access usability features for streamlined access, such as: always-on, per-application and simultaneous tunneling, configuration lock down, clientless operation and online portals. 

Ensure emergency means to simulate on-premise access, including Layer-3 access to a specific subnet, HTML5 access to local machines, or Virtual Desktop Infrastructure by privileged users and technicians. 

Enforce endpoint compliance policy and activate self-remediation capabilities to reduce phishing and ransomware threats introduced by increased remote users and potential vulnerable devices. 

Invoke mobile device security options, such as mobile VPN, device security, segregating corporate apps and information, and data encryption to allow for broader for corporate and personal device use. 

Utilise Adaptive Authentication and User Entity Behaviour Analytics (UEBA) to better understand and react to new user/device usage, as well as unwanted and anomalous activity. 

Leverage usage analytics, bandwidth “throttling” and optimised gateway selection capabilities to better distribute workloads and to deliver “essential” applications to users without performance degradation. 

In a world where natural and man-made disasters occur, we want to help keep your business running effectively and securely so you can focus on what’s really important – and keeping your employees, friends, and family safe. If and when these unplanned events and disasters intensifies, organisations must adjust for increased stay, connect and work from home mandates. Beyond impacting user productivity, this emergency workplace shift can stress IT infrastructure and operations.

Download the Pulse Secure Solution Brief

Download the Secure Remote Access Emergency Readiness Solution Brief here to get these important tips to ensure business resiliency, user productivity, and continued secure access.

[Webinar On-Demand] Never Trust. Always Verify.

Gartner predicts that 21 billion mobile devices, wearables, medical devices and other IoT things will connect to the internet by 2020.

So, how can you be sure who or what is on your network?

Watch our on-demand webinar ‘Never Trust. Always Verify’ with Malcolm, Network Utilities’ Technical Director and Paul, Channel SE from Pulse Secure to learn how a Zero Trust model gives you the visibility needed to mitigate risk.

During the webinar you’ll discover:

  • What’s driving the interest in Zero Trust
  • The principles of a Zero Trust model
  • Trends shaping the delivery of Secure Access
  • How the Software Defined Perimeter works
  • The critical elements of any successful Zero Trust Secure Access solution
  • How Pulse Secure delivers Zero Trust Secure Access for hybrid IT

Secure Access for Today and Tomorrow: Part 3

The Requirements of a Secure Access Solution – Balance Security and Productivity

With a Secure Access solution in place, organisations can enforce policy compliance by employees, guests and contractors regardless of location, device type, or device ownership. Users enjoy greater productivity and the freedom to work anywhere without sacrificing access to authorised network resources and applications. IT can mitigate malware, data loss and IoT risks. And IT is empowered to optimise their resources and enable digital transformation across the organisation.

Integrated mobile security

First, a Zero Trust Secure Access solution must enable enterprise mobility to boost workforce productivity. This requires enabling visibility and compliance controls in a transparent way across different devices and operating systems. It involves simplifying the secure use of mobile devices by offering automated, self- service on-boarding of devices – whether they are laptops, smartphones, or tablets – regardless of user location and device ownership. Mobility enablement also requires the ability to ensure compliance by isolating work applications and data from private applications in BYOD scenarios. Lastly, a Secure Access solution must support always.

Simple and easy-to-use UX

A Zero Trust Secure Access solution must also take into consideration users’ consumer-based expectations for a simple, integrated user experience (UX). For example, end users want the convenience of Single Sign On (SSO) to applications across devices, operating systems and application infrastructures. IT administrators demand an intuitive and flexible way to orchestrate all elements of access security – freeing them from the need to correlate data and actions across multiple security systems and consoles. Additionally, a best-in-class solution will optimise the user experience by leveraging an integrated Application Delivery Control (ADC) solution, guaranteeing timely response to meet any demand, regardless of whether users access applications on site or remotely.

End-to-end hybrid IT security and visibility

The increase in cyberattacks coupled with the move to hybrid IT environments means that a Zero Trust Secure Access solution must offer end-to-end hybrid IT security and visibility. The solution should provide user, device and access operational intelligence to allow for informed policy development, threat response and reporting. Such a solution should combine multi-factor authentication with role-based and device-compliant authorised access to applications, whether the applications are hosted in enterprise data centres, private clouds, or public clouds. An integrated platform, incorporating both perimeter-based (VPN) and Software Defined Perimeter (SDP) architectures provides versatility to address a broad number of business needs while offering deployment flexibility and management economies.

Unified and scalable platform

The difficulties associated with multiple security silos can be mitigated by adopting a unified Zero Trust Secure Access platform. A unified platform provides appropriate application access that supports physical and virtual IT resources across on-premise and cloud environments. It must also provide endpoint coverage across classic PCs, mobile and even IoT devices, requiring the application of agent and agentless Client technology. Given the growth in users and devices, a unified platform must be sufficiently scalable to handle the steady

Unified policy engine for users, devices, and applications

Policy unification is another way to combat the gaps that can be created by multiple security silos. Unlike siloed solutions, policy unification enables rules to be written once and automatically applied enterprise-wide. SDP architectures offer a unified and centralized policy engine that is context-aware, enabling enforcement of granular policies based on user, role, device, location, time, network and application, as well as endpoint security state. To minimize IT administrative workloads and ensure interoperability with third-party solutions, policy enforcement should be standards-based.

Seamless integration across multiple vendor solutions

Establishing a unified platform and policy engine is made easier and effective by partnering with a single vendor who can orchestrate Zero Trust Secure Access controls across multiple vendor solutions. To minimise IT administrative workloads, bi-directional interoperability should be standards-based and support a variety of third-party solutions. Applying this approach allows a single vendor to incorporate new technologies as they become available and enable greater enterprise availability, resiliency, elasticity and scalability.

Extensibility to new endpoints, services, and applications

Finally, as demonstrated by the growing need for IoT and multi-cloud security, a Zero Trust Secure Access solution must be intelligent and adaptable. The solution must be able to discover, segment and monitor sanctioned and unsanctioned IoT devices on the network and private cloud employing advanced device profiling, classification, analytics and threat response. Furthermore, as IOT devices interface with corporate application including IT and OT (Operational Technology) convergence, Secure Access functionality must be sufficiently flexible to accommodate future use cases without compromising availability, performance, compliance, or security.

Original source: Zero Trust Secure Access Checklist via https://www.pulsesecure.net

Read Secure Access for Today and Tomorrow: Part 1 here

Read Secure Access for Today and Tomorrow: Part 2 here

Secure Access for Today and Tomorrow: Part 2

IT teams are on a constant treadmill of change, which is driven by five major trends shaping the delivery of Secure Access.

1. The consumerisation of IT is revolutionising.

It has completely changed the nature of today’s workplace and contributing to digital business transformation. Enterprises are confronted with proliferation of smart devices and online apps. Millennials, who will represent almost fifty percent of the workforce by 2020, are tech savvy and accustomed to a rich, on-the-go personal digital experience – and they expect a similar digital experience at work using their own mobile devices. Enterprises are challenged to support workforce dynamics and deliver this consumer-like user experience for their employees without compromising key compliance and security requirements.

2. Networks are increasingly under attack.

With new cyberthreats and data leakage in the headlines, security breaches have reached crisis proportions. Reducing the Mean-Time-to-Detect (MTTD) and Mean-Time-To-Respond (MTTR) to vulnerabilities and incidents has never been more important for organisations. Visibility, real-time prevention and automated response are critical for IT to combat threats that are the result of insider activity, privilege misuse, non-compliant and unsanctioned devices and device loss.

3. Cloud computing and hybrid IT environments are the norm.

The traditional data centre environment has morphed into a blended enterprise, cloud and cloud service environment. In this new world, IT resources are typically deployed in an enterprise’s own private cloud or leverage third-party public clouds, including Software as a Service (SaaS), Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings. Even though multi-cloud has become the new normal, cloud security still may not be as trusted as traditional data centre protection. After all, the primary product offering of cloud providers such as Google and Amazon Web Services (AWS) is space, processing power and bandwidth – not security. To ensure appropriate and protected connectivity to applications and information, businesses need Secure Access solutions that can extend proven data centre security to the cloud.

4. Use of multiple security silos for enterprise access.

Hybrid IT environments contribute heavily to this trend as IT extends existing data centre security policies to cover IaaS and SaaS situations. Unfortunately, the use of point solutions to address access security within different computing environments frequently leaves gaps, limits visibility and yields inconsistent policies. This also often results in a complex and frustrating user experience. In a 2017 report by ESG, 66% of cybersecurity and IT professionals agreed or strongly agreed that security analytics and operations effectiveness is limited because it is based upon multiple independent point tools.

5. The Internet of Things (IoT) is exploding.

Printers, smart TVs, personal WiFi, security cameras, sensors, and other peripheral devices are becoming commonplace. These devices are all connected via laptops, desktops, smartphones, or directly on enterprise networks and often further connected through IP networks to other corporate and third-party resources. The security of these systems, from changing default passwords to installing patches, is often an afterthought at best – frequently leaving IoT devices vulnerable to attack and misuse. Typically, organisations are unaware of these devices, and the myriad of ways they are connecting to their internal systems and data. With the rise of Industry 4.0, which uses IoT and cloud to boost manufacturing output, cybersecurity concerns are now bleeding over from IT into the operational technology (OT) domain. Hackers now view IoT as a new opportunity for targeted attacks, taking advantage of security weaknesses and employee ignorance alike. To gain control of the risks posed by IoT, organisations need to redesign their security architecture for IT and OT end-to-end visibility, contextual awareness, and real-time action.

Secure Access ensures that in a Zero Trust world only authenticated users with compliant devices can connect to authorised applications and information at any time, from any location, over any network.

Original source: Zero Trust Secure Access Checklist via https://www.pulsesecure.net

Read Secure Access for Today and Tomorrow: Part 1 here

Read Secure Access for Today and Tomorrow: Part 3 here

Secure Access for Today and Tomorrow: Part 1

You can’t secure what you can’t see, so visibility is key.

Enabling the modern, mobile workforce is hard work! Users are demanding and require access to applications regardless of their location. Not to mention the increased sophisticated malware and hackers that keep beating down the door.

In an ideal world you want to know your mobile workforce is entirely visible on your network, however, in this ever-changing world we live in making assumptions about user identity is a security risk in itself.

Mitigate your security risk with a Zero Trust Secure Access model.

Secure Access ensures that in a Zero Trust world only authenticated users with compliant devices can connect to authorised applications and information at any time, from any location, over any network. However, with new cyber threats and security breaches in the headlines every day companies must ensure a balance between productivity and security. With the rise of digital transformation Secure Access is critical to your workforce and will enable you to empower your employees, customers and partners to work, communicate and collaborate seamlessly.

Traditionally this has been a difficult goal. IT administrators enforce rules to meet the business requirements and adhere to compliance.

This traditional approach can result in poor user experience (UX), causing users to seek alternatives in order to get their jobs done. The growth of shadow IT proves just that, with no trouble at all users are leveraging unsecured personal devices and unsanctioned cloud services to address the very tasks they need to do to get the job done.

Secure Access, in contrast, is designed with a seamless, simple user experience in mind that also provides Zero Trust protection.

It’s a model based on enablement rather than restriction. The objective is to deliver simple and frictionless access to enterprise information, applications and services without compromising security – all while making it easy and flexible for IT to implement, manage and adapt security policies that align with an ever-changing environment.

Zero Trust assumes that nothing inside or outside of the enterprise perimeter should be trusted and the network must verify anyone and anything trying to connect before granting access. Connectivity is only granted after identity is authenticated, the security posture of the connected device is verified, and the user or thing is authorised to access the desired application, service or information*.

* Source: Zero Trust Secure Access Checklist via https://www.pulsesecure.net

Read Secure Access for Today and Tomorrow: Part 2 here

Read Secure Access for Today and Tomorrow: Part 3 here

XQ Cyber and Network Utilities join forces to bring the award winning CyberScore™ to you

We’ve teamed up with XQ Cyber to bring CyberScore™ to our customers.

With the cost of cyberattacks increasing, the need for businesses and organisations of all sizes to get a clear overview of their cybersecurity posture has never been greater.

The partnership with XQ Cyber means that our customers will be able to use an award-winning automated security testing service to get a clear overview of their organisation’s cybersecurity posture. CyberScore™ converts vulnerability data into an immediate score out of 10 and highly informative Get Well Plans and Risk Management Reports and allows you to:

Continuously understand your cybersecurity posture

  • Track your progress and watch your cyber health improve as mitigation measures are implemented
  • Track cyber risks across supply chains and third parties without the need for consultants or questionnaires
  • Set minimum standards, hold suppliers and service providers to account
  • Dispense with impenetrable reports. Instead, receive a clear and concise Get-Well Plan that can be shared with staff and service providers
  • Dramatically reduce the cost and improve the quality of compliance penetration testing
  • CyberScore™ streamlines what was once a very time and resource intensive task, providing users with a clear oversight of what areas of their security may need improvement.

XQ Cyber director Rachel Hudson said; “We are delighted to have formed a partnership with Network Utilities to bring CyberScore™ to their customers. Working together we can help them reduce the threats posed by the constantly evolving cybersecurity threat.”

For more information contact us today.

Click here to learn more about CyberScore™ and the benefits to your organisation.