Why Are So Many Organisations Turning to Managed Security Service Providers?

The technology industry is one that never stands still, but the cyber and security space specifically are even more fast paced than most other sectors of the industry. This in many cases can be attributed to the fact that the activities of cyber criminals are squarely focused on breaching enterprise security defences, because this is how they generate their income. Put simply your business is their primary target.

The pressures on IT operations, compliance and security posture are immense. Organisations constantly have to navigate the complexities of industry jargon and trends to keep abreast of the latest offerings and figure out the best fit for their business. This can be a full-time job in itself. But if IT is not your core business, then why should you burden yourself with managing it yourself?

The very nature of a Managed Security Service Provider (MSSP) is to alleviate the pressure by allowing you as a company to spend your time focusing on your core business, customers and innovation, in the knowledge that the necessary tasks that are required to keep your company safe and operational are in hand with the experts.

The Experts

An MSSP is a specialist, who’s core business is IT. As a result, you’re leveraging the expertise of a bigger team, who are up to date in all areas, that is, not just on general industry knowledge or the threat landscape, but also on the specific solutions and applications deployed within your business. It’s our responsibility to make sure the tools we use and the services we provide are always best of breed.

We spend the time and investment to train our teams, to get certified and fully compliant. We spend the time working closely with our vendor partners to understand the best ways of installing and using their products. We spend the time evaluating new and innovative solutions to the market.

We put in all the hard work, so you don’t have to.

Proactive Operational Efficiency

Managing the daily IT related tasks of most organisations can take most of the working day. Focusing on continuous improvements to revenue generating business critical tasks as well as customer service improvements, is what in many businesses determines their bottom line. It should not be surprising to learn therefore that most IT related operational improvements and security tasks can often be relegated to the back of the line. As long as things are working, then in many cases businesses are content and happy to focus their attentions elsewhere. Until of course something goes wrong.

By outsourcing the important IT operational management tasks to a trusted MSSP, you are ensuring that your IT environment remains operational at all times, because it is the responsibility of your provider to take care of security advisory notices, security patching, configuration management, access management, performance management, availability management, audit management and many other mundane but absolutely essential tasks to maintain a highly available and secure infrastructure. It’s our responsibility to be proactive on your behalf rather than reactive.

Speed of Implementation

It is no secret that there is a growing trend for many companies to outsource certain services, be that networking, telecommunications, cloud or security services. Besides the obvious cost savings and controls it affords, it certainly also helps free up internal resources and time. But there is one other major reason why MSSP services are being consumed at quite a staggering rate and that is speed.

Speed of implementation, widely known as how fast one can act on an idea, strategically or tactically, is often times what can set you apart from your competition. With the massive growth of cloud adoption and the improvements in its capabilities, we see a huge increase in the abilities of an MSSP to provision and deliver services to customers that would have previously taken weeks or months in only days and even hours in some cases. The reason for this is often that the provider has already provisioned its service capabilities ahead of time, so the service is simply ready to onboard new customers as and when they are ready. This of course takes a lot of planning and forethought on the part of the MSSP in order to be able to offer these ready to go services, so it can be said that the customers speed of implementing a new or replacement service is directly related to that provider taking earlier action.

We’ve launched 4 new managed service bundles to help small and medium sized businesses gain enterprise class technologies and services wrapped up in a per user per month price.

Priced from as little as £8 per user per month it’s never been easier or more cost effective to have the big tech normally out of reach to smaller businesses. These bundles combine between 4 and 16 cyber security services ranging from Endpoint Protection and Email Security Gateway all the way up to a fully-fledged SOC.

Webinar: Network Utilities Managed Security Services

Here at Network Utilities we offer a range of services and enhanced support from simple pen testing to 24/7/365 telephone support to fully managing your IT security. The aim is to remove the burden of niggling IT issues or staff shortages allowing you to focus on your critical projects and business objectives.

Watch our snappy 30 minute webinar with our Principle Technology Strategist; Malcolm Orekoya and hear about our:

  • Security-as-a-Service
  • Network and Security Health
  • Training and Support services
  • Enhanced Support Services

Do you need any more info? Call us on 020 8783 3800 or fill out the form below.

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Want your network to run more smoothly? Here’s 4 ways to do it.

MalcolmBy Malcolm Orekoya, Senior Technical Consultant at Netutils

Views expressed in this post are original thoughts posted by Malcolm Orekoya. These views are his own and in no way do they represent the views of the company.

With user demand increasing at a rapid rate businesses are spending more and more time and money keeping their networks running and highly available. Investment is now consistently made in redundancy everywhere. Two or more of everything in the network is now normal practice; dual routers, dual firewalls, stacked switches, dual ISP’s, multiple application server, dual power inputs etcetera. All this redundancy will no doubt keep the network uptime high, but will it necessarily keep things running smoothly?
Here are 4 tips worth considering:

  1. Optimum Use of Resources

What is the point of having huge bandwidth, the fastest network with great big servers everywhere if you cannot make the best use of them? Allowing ALL types of traffic/users/applications (the good, the bad and the ugly) through your network without any visibility, policing or prioritisation of business critical services and applications, essentially amounts to a waste of all that investment that you’ve put into providing the robust network in the first place. There are good and bad users as well as good and bad applications both inside and outside of your network and they will always seek to utilise or take advantage of any open, free or unpoliced resources they can get hold of. As C-level executives, IT Managers, Network Managers or IT Administrators, it is your responsibility to make sure you can make the best use of your network resources to provide the best user experience, while preventing malicious usage and controlling the usage of unimportant (low priority) application/traffic.

  1. A Proactive Network

Historically network management has always been very reactive in its approach to dealing with network problems and network traffic utilisation. In general, until there’s a problem (usually reported by users) to investigate, everything is considered to be working and traffic is considered to be “normal”. Ever thought of a “learning network”? A network that can monitor the types of traffic coming in and going out, identify applications and users where applicable and even inform you about changes in the types of applications passing through your network when compared to what is normal (i.e. the baseline). A network that can monitor applications and server response times then proactively alert you based on a traffic light system “Red-Amber-Green” highlighting potential issues. A network that can provide you with recommendations on optimum policies to apply to your network based on your traffic and not just wait for you to figure it out (usually only after there is an issue to troubleshoot). It might sound a bit futuristic, but the good news is, it’s not. All of these elements that make up “a proactive network”, already exist in the Exinda Network Orchestrator solutions.

  1. Application Performance Monitoring

Almost everything within a network today comes down to two thing; applications and services. All the infrastructure that underpins everything boils down to providing some sort of application and or service to a user somewhere. Therefore it can be said that keeping the user experience good and ultimately the user happy comes down to making sure the application or service is performing optimally. To do this you first need to have complete visibility of all applications running through your network. Then you need to be able monitor the most critical applications to your business (usually productivity applications) and establish a baseline of what can be considered “normal”. You then need to be able to observe when these applications start not performing optimally and very quickly figure out why that is the case. Scrolling through pages of log data will not speed up this process, so most importantly you need something that can do all of this for you easily and provide that information back to you in simple (ideally) graphical format.

  1. Speedy Troubleshooting

By making sure your network resources are used optimally and your network proactively informs you of the performance and utilisation of your network applications; you will already have decreased the time it takes to troubleshoot network issues. Having done all this however, it is important to have a monitoring tool available to you that can instantly provide real time analysis of traffic passing through your network as well as being able to look instantly at historic utilisation data for comparison. This will inevitably speed up troubleshooting and reduce downtime.

Want to know more? Please get in touch. info@netutils.com

If you’re responsible for managing your company network bandwidth we would like to personally invite you to join our free half day technical workshop on Wednesday 3rd December 2014 at the National Space Centre, Leicester, UK. For more information and to sign up visit: http://www.netutils.com/exindaSpace.php

About Malcolm
As Senior Technical Presales Consultant at Netutils Malcolm consults and advises on specialist IT Networking, Security and Service Management requirements.