ChangeGear – ITIL for Beginners, 4 Common Misconceptions

With our ChangeGear Webinar (Service Management within the ITIL Framework)  just around the corner we thought you’d find the following Sunview Software blog useful. It includes tips on getting started with ITIL and a useful glossary of ITIL terms.

ITIL for Beginners, 4 Common Miconceptions

There’s also still time to join our ChangeGear Webinar, 11am Tuesday 30th April 2013.
Register here.