A Boardroom Case 

For cyber security as a managed service

Cyber attacks on British businesses are becoming more frequent and more sophisticated – that’s a dangerous combination. Although an attack remains statistically unlikely, the chances are increasing almost daily.

Despite these trends, too many firms are still adopting passive, reactive policies, only reacting after an attack has happened. The question to ask yourself and your board of directors is whether you would be happy to leave the contents of your home uninsured, and only react if you had a burglary.

Think of your cyber security strategy as an insurance policy. While the best tools used to be affordable only to large enterprises, they are now much more accessible to SMEs. Given this, the challenge becomes how to bring it onto your management team’s agenda.

IT needs to be an innovator

As a highly digital economy, it is vital to be at the top of your game in the UK market. Whether your customers are B2B or B2C, evolving customer demands, operational efficiency, and the need to differentiate your products or services means IT needs to be at the centre of everything you do.

To do so, the limited IT resources you have cannot be consumed by tactical activities such as cyber security defences. Bailing water out of a leaking boat is a guaranteed way to ensure you never have the time or focus to drive new digital products or experiences for your customers.

By outsourcing “keeping the lights on” IT tasks such as cyber security, internal IT teams can be put to much more strategic use to innovate, create and develop. In the digital age, the reality is that every business initiative is an IT initiative – or at the very least needs involvement from IT.

Communicate the cost of an incident

Although the most common link is with paying a ransom demand, there are many ancillary costs associated to a cyber security incident – so much so that the response to the incident often proves much more expensive than preventing them in the first place.

And that assessment does not factor in the great intangible of reputational damage – the loss of public trust. In short, if your customers lose trust in you, they will leave.

Not only that, but it is estimated that only 35% of SMBs could remain profitable for more than three months without access to vital data.

To compound the issue, there is a recognised cyber security skills shortage in the UK. This makes it difficult to hire in specialist cyber security professionals, and as a result it can mean IT generalists without specific cyber skills trying to plug the gap.

Protecting the core of your business

More than 90% of successful hacks and data breaches start with phishing scams. By focusing on this threat and eliminating it, you can significantly reduce the cyber security risk factor.

By adopting cyber security as a managed service, you can focus on what matters to your without worrying about managing the burden of day-to-day IT infrastructure. With NetUtils managed services, you gain access to their highly trained, certified and experienced technical team who will manage, review and maintain your critical infrastructure so you don’t have to.

Managed cyber security versus in-house

Four ways managed cyber security services trump in-house recruitment:

  1. Remove the pain and cost of recruitment: The cyber security skills shortage in the UK makes it difficult and expensive to recruit in-house
  2. Short term-ism: The average tenure of senior security leaders is less than 3 years
  3. Fills knowledge gaps: Only 6% of companies have a CISO on the board of directors, with the result being a lack of focus on security strategy
  4. Lack of skills: The number of technologies needed in a comprehensive security strategy make it hard to acquire those skills in-house

Find out more

Article featured on the MYREDFORT community: https://www.myredfort.com/managed-security-services/the-boardroom-case-for-cyber-security-as-a-managed-service/

Why Are So Many Organisations Turning to Managed Security Service Providers?

The technology industry is one that never stands still, but the cyber and security space specifically are even more fast paced than most other sectors of the industry. This in many cases can be attributed to the fact that the activities of cyber criminals are squarely focused on breaching enterprise security defences, because this is how they generate their income. Put simply your users and your business is their primary target.

The pressures on IT operations, compliance and security posture are immense. Organisations constantly have to navigate the complexities of industry jargon and trends to keep abreast of the latest offerings and figure out the best fit for their business. This can be a full-time job in itself. But if IT is not your core business, then why should you burden yourself with managing it yourself?

The very nature of a Managed Security Service Provider (MSSP) is to alleviate the pressure by allowing you as a company to spend your time focusing on your core business, customers and innovation, in the knowledge that the necessary tasks that are required to keep your company safe and operational are in hand with the experts.

The Experts

An MSSP is a specialist, who’s core business is IT. As a result, you’re leveraging the expertise of a bigger team, who are up to date in all areas, that is, not just on general industry knowledge or the threat landscape, but also on the specific solutions and applications deployed within your business. It’s our responsibility to make sure the tools we use and the services we provide are always best of breed.

We spend the time and investment to train our teams, to get certified and fully compliant. We spend the time working closely with our vendor partners to understand the best ways of installing and using their products. We spend the time evaluating new and innovative solutions to the market.

We put in all the hard work, so you don’t have to.

Proactive Operational Efficiency

Managing the daily IT related tasks of most organisations can take most of the working day. Focusing on continuous improvements to revenue generating business critical tasks as well as customer service improvements, is what in many businesses determines their bottom line. It should not be surprising to learn therefore that most IT related operational improvements and security tasks can often be relegated to the back of the line. As long as things are working, then in many cases businesses are content and happy to focus their attentions elsewhere. Until of course something goes wrong.

By outsourcing the important IT operational management tasks to a trusted MSSP, you are ensuring that your IT environment remains operational at all times, because it is the responsibility of your provider to take care of security advisory notices, security patching, configuration management, access management, performance management, availability management, audit management and many other mundane but absolutely essential tasks to maintain a highly available and secure infrastructure. It’s our responsibility to be proactive on your behalf rather than reactive.

Speed of Implementation

It is no secret that there is a growing trend for many companies to outsource certain services, be that networking, telecommunications, cloud or security services. Besides the obvious cost savings and controls it affords, it certainly also helps free up internal resources and time. But there is one other major reason why MSSP services are being consumed at quite a staggering rate and that is speed.

Speed of implementation, widely known as how fast one can act on an idea, strategically or tactically, is often times what can set you apart from your competition. With the massive growth of cloud adoption and the improvements in its capabilities, we see a huge increase in the abilities of an MSSP to provision and deliver services to customers that would have previously taken weeks or months in only days and even hours in some cases. The reason for this is often that the provider has already provisioned its service capabilities ahead of time, so the service is simply ready to onboard new customers as and when they are ready. This of course takes a lot of planning and forethought on the part of the MSSP in order to be able to offer these ready to go services, so it can be said that the customers speed of implementing a new or replacement service is directly related to that provider taking earlier action.

Discover NetUtils’ Managed Cyber Security Services to Suit Your Business Needs

Save time, money and resource with our cost-effective cyber security services; keep your users safe, protect your infrastructure, enhance your security and mitigate your risk against cyber crime.

By utilising our expertise and experience you’re leveraging an enhanced team who are constantly trained and certified in all specialist areas. We work alongside industry leading vendor partners and invest the time and resource, so you don’t have to.