As you may or may not know we have recently launched our Monitoring-as-a-Service offering over the summer to help you plan for your IT holiday cover, as we all know networks, application and storage just keep on running.
We are pleased to announce that our expert team will be at IP EXPO on the 5th and 6th October to talk to you about our new Monitoring-as-a-Service offering. The service, delivered by a 24/7 UK based operations centre and technical team monitors network, server and storage architectures for both security and availability with optional pay-as-you go incident packs for rapid remediation of any issues.
“In the past, SMEs have sometimes overlooked managed services due to the perceived high cost and limited flexibility,” explains David Silsby, Enterprise Sales Director for Network Utilities, “With our new monitoring as a service offering, we have looked at what SME’s really require and created a product that is extremely cost effective and allows the customer to pay for what they need and scale up as they grow – without skimping on crucial elements such as skilled support staff or customer service.”
The service includes flexible notification and escalation that can be setup for contact via phone or email, with a tailored dashboard to allow clients to view all monitored devices in real time, supported by monthly reports detailing the overall health of the network and attached IT infrastructure. Every client also gains a dedicated account manager that helps manage the service while providing guidance on wider networking and security challenges.
Come on down to stand A9 and you could be the winner of an Amazon voucher or an awesome Apple watch.
Register to attend IP EXPO here
We look forward to seeing you there.