Case Study: PROXY Remote Control

We recently caught up with Richard Tatschner, IT Manager at Jackson Coles, he talked to us about PROXY Remote Desktop Software and the benefits it delivers to his business. Here’s a short taster:

PROXY Remote Desktop Software allows IT teams to quickly and securely find, connect, PROXY_Networks_logocontrol and manage devices and machines whether they are inside or outside your network.

‘We rolled PROXY Remote Control out as local solution and Richard Tatschner Profileit worked brilliantly. As a result of this successful roll out and as PROXY works across the WAN, we then rolled the product out to all subsidiary offices in 17 countries supporting 3500 users. PROXY quickly became a vital tool for the IT team across the company.’

Richard values the features of the PROXY solution which deliver a fast, ‘always-on’ service allowing his team to remotely access devices and work behind the scenes, enabling IT staff to view and modify user settings without interrupting the end-user.

‘Supporting a large number of users becomes almost incidental with PROXY. The time that you spend sorting out a user’s problem is just that, the time it takes to fix the problem. No crossing desks, no locating people, no allocating time to get access to laptops etc. and importantly no wasted time. IT can simply focus on the issue in hand.’

‘I can’t imagine why anyone would run IT support without PROXY!’

‘I highly recommend Netutils to anyone looking for a safe, supportive & professional pair of hands for their IT projects.’

Please download the full case study here for more.

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About netutils

Network Utilities (Systems) Limited - providers of high performance networking, end-to-end security, and IT service management solutions since 1993. We are that 'safe pair of hands' genuinely committed to helping our Enterprise and Service Provider customers benefit from comprehensive solutions and services. This is achieved through a process of listening, defining requirements, reviewing the market, enabling pilot and project delivery, and providing on-going 24/7 support services. Our goal? To provide you with tomorrow's network ... today.

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