We recently caught up with Richard Tatschner, IT Manager at Jackson Coles, he talked to us about PROXY Remote Desktop Software and the benefits it delivers to his business. Here’s a short taster:
‘We rolled PROXY Remote Control out as local solution and it worked brilliantly. As a result of this successful roll out and as PROXY works across the WAN, we then rolled the product out to all subsidiary offices in 17 countries supporting 3500 users. PROXY quickly became a vital tool for the IT team across the company.’
Richard values the features of the PROXY solution which deliver a fast, ‘always-on’ service allowing his team to remotely access devices and work behind the scenes, enabling IT staff to view and modify user settings without interrupting the end-user.
‘Supporting a large number of users becomes almost incidental with PROXY. The time that you spend sorting out a user’s problem is just that, the time it takes to fix the problem. No crossing desks, no locating people, no allocating time to get access to laptops etc. and importantly no wasted time. IT can simply focus on the issue in hand.’
‘I can’t imagine why anyone would run IT support without PROXY!’
‘I highly recommend Netutils to anyone looking for a safe, supportive & professional pair of hands for their IT projects.’