The more devices employees bring to work, the more difficult it becomes for network managers to ensure a good user experience. BYOD (Bring-Your-Own-Device) complicates how you manage bandwidth consumption and assess and fix application performance issues. View our webinar and discover how to quickly restore order to your network. Exinda can help you address the challenges of BYOD and assure a reliable user experience by improving visibility, optimisation and control—allowing your users to be productive from anywhere, anytime and on any device.
We recently caught up with Richard Tatschner, IT Manager at Jackson Coles, he talked to us about PROXY Remote Desktop Software and the benefits it delivers to his business. Here’s a short taster:
‘We rolled PROXY Remote Control out as local solution and it worked brilliantly. As a result of this successful roll out and as PROXY works across the WAN, we then rolled the product out to all subsidiary offices in 17 countries supporting 3500 users. PROXY quickly became a vital tool for the IT team across the company.’
Richard values the features of the PROXY solution which deliver a fast, ‘always-on’ service allowing his team to remotely access devices and work behind the scenes, enabling IT staff to view and modify user settings without interrupting the end-user.
‘Supporting a large number of users becomes almost incidental with PROXY. The time that you spend sorting out a user’s problem is just that, the time it takes to fix the problem. No crossing desks, no locating people, no allocating time to get access to laptops etc. and importantly no wasted time. IT can simply focus on the issue in hand.’
‘I can’t imagine why anyone would run IT support without PROXY!’
‘I highly recommend Netutils to anyone looking for a safe, supportive & professional pair of hands for their IT projects.’
In spite of the growing complexity of the IT infrastructure IT teams are expected to provide reliable, secure and continuous services in order to support changing business initiatives. Since change is constant in IT, Change Management is often the best starting point to align IT with business needs and strategic goals. View our latest webinar for a demo of ChangeGear™ Service Desk, a comprehensive solution designed to improve operational efficiency and to support business innovation by increasing visibility of the IT infrastructure, minimising downtime and ensuring compliance.
This webinar will give you an overview and demo of PROXY private cloud. Pressure on tech support teams is growing. As technology changes and user demands for network access increase, technical support becomes more complicated with more devices and systems to support at different times and in different locations. PROXY Pro 8 Private Cloud delivers fast , secure and easy to use web-based access to unlimited clients anywhere and anytime.
With our ChangeGear Webinar (Service Management within the ITIL Framework) just around the corner we thought you’d find the following Sunview Software blog useful. It includes tips on getting started with ITIL and a useful glossary of ITIL terms.
ITIL for Beginners, 4 Common Miconceptions
There’s also still time to join our ChangeGear Webinar, 11am Tuesday 30th April 2013.
PROXY Pro 8 Private Cloud ensures that all remote control sessions run through your secure Gateway, giving you peace of mind that connections are robust & secure. The Proxy Web Console generates reports on all users that have connected to your Gateway, and what host machines they connected to once there.
Visit the PROXY website here for further information, and keep an eye on this blog for details on our forthcoming web demo.
Recently there has been an explosion in security breaches including attacks on high profile organisations like Sony & Citibank. Increasingly trusted 20+ year old token technology has been breached. View our 30 minute webinar and we will show you SMS Passcode a new generation of login security based on multi-factor authentication via the mobile phone SMS network, voice call or secure e-mail. SMS Passcode is a low cost solution to traditional tokens with maximum scalability, reliability, fast set up and installation.